The enQuesta™ Solution Suite

For over thirty years, Systems & Software Inc. has provided a proven, scalable and configurable software solution exclusively to the utility space. The enQuesta solution was built on expertise and knowledge gained from helping municipal as well as investor-owned utilities in streamlining their strategic goals, driving their operational excellence and fulfilling their customer commitment.

the enQuesta Core Solution

enQuesta answers the daily obstacles that any customer faces by improving productivity, efficiency and overall customer satisfaction.

Over 80% of all customer information is accessible from the main inquiry screen which means that our customers can work more efficiently than ever before – all while delivering outstanding service to their clients.

We are continually investing in new business processes, functionality, and technology to meet customer needs. On average, 20% of our annual revenues are reinvested into research and development initiative – far exceeding industry standards.

We have extended our application beyond the traditional CIS to include services such as Mobile Work Management through enQuesta Mobile and Electronic Bill Payment & Presentment through enQuesta WebConnect and enQuesta PayConnect.

 

  • Account Management
  • Utility Billing
  • Automated Workflow
  • Document Designer
  • Revenue Management
  • Credit & Collections
  • Device Inventory Management
  • Financial Management
  • Payment Processing